Monthly Archives: October 2006

Back-beats not bombs…

ak47 guitar War. Huh!Good Lord! What is it good for? Well here’s a better use for an AK47 than I’ve ever seen: slap six strings on it, tune up, add a Bazooka restrung as a bass, missile casing drum kit, and you got yerself a three-Peace Band.

Now all we need to do is figure out some similarly useful musical repurposing of those 480 US nuclear weapons in Europe and we’ll be laughing. Tell you what, let’s just tell the lead vocalists in Germany, Belgium, Italy, the Netherlands, Turkey, and the UK to send them home while we think about that, shall we.

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Icelandic Whaling

Icelandic whale meat What’s the matter with Iceland?  Years ago, I was there on the Iceland Whales Pledge tour with Marnee Benson and Tomakint — our online activists who were representing 50,000 of their closest friends who had promised to visit Iceland if the government stopped whaling.

I heard a recurring theme, fed by the Edda-esque image of the Icelander as, well, Islander: “We survive close to nature. We kill whales.  All this environmental stuff is coming from you urbanites who know nothing of what it is to live from the sea.”

But whaling has about as much to do with “living from the sea” in today’s world as panning for gold has to do with financial planning.  Romantic, rooted deep in the past, but nothing to do with food.

Yesterday, the Icelandic government  granted one whaler a license to catch 30 minke and 0 fin whales — the first commercial license for whale hunting in Iceland in decades.  Fins are on the endangered species list.

This despite the fact that less than 1% of Icelanders eat whale, and current stocks of unsold  meat are simply sitting frozen in warehouses.
And THAT on top of the fact that the demographic of Icelandic tourists: largely American, largely nature and wilderness lovers, is exactly the demographic that believes whales should not be hunted.  Where is the economic logic in threatening a huge and profitable tourist industry with a tiny unprofitable throwback kill?
I used the Icelandic Whales Pledge recently as a textbook example of how to design a campaign in which supporters of your cause do the heavy lifting:

The Iceland whales pledge was an audience-and-supporter-powered success story. It had online/offline elements, it went viral (somewhat), and it won a campaign objective. The idea was to show the people of Iceland that whale tourism is a better alternative than whaling. We created an online pledge, encouraging people to promise to visit Iceland if whaling stopped.

We wanted 50,000 people to make the pledge. We asked for suggestions from our cyber-activists about how to get the word out. “Bugbabe” suggested that we charter a ship to Iceland and fill it with people who had made the pledge. This was refined in the discussion forum to a proposal to run a friend-tell-a-friend contest and offer a bunk on one of our ships as the prize for the hardest working cyber-activist.

It worked. Greenpeace websites in many countries promoted the contest, and within a short time of announcing the competition our numbers began to climb. We added 12,000 pledges in a week and met our 50,000 overall target a month early. We selected five top recruiters as finalists, posted their biographies on our website, and let our audience decide who was going to represent them in Iceland. They chose two finalists whose blogs from Iceland were among the most popular we’d ever run.

In the offline world, our German supporters were encouraged to write directly to individuals in Iceland letting them know how strongly they felt about whaling, and about their support for the pledge concept. By the end of the campaign, they had written letters to a quarter of the Icelandic population.

We turned the Icelandic tourist industry into an ally in this campaign by recruiting more than 70 million dollars in potential tourist income for Iceland, as against a commercial whaling operation that was only worth 4 million annually in its heyday.

And partially due to that domestic pressure, on June 1, 2004, Iceland stepped back from plans to kill 500 minke, sei, and fin whales over two years, announcing a quota of only 25 minkes for the year.

We’re still holding the line against that 500. But it’s a step backward to license a blatantly commercial hunt even for small numbers, and ESPECIALLY a hunt which includes whales recognised globally as endangered.

The now 69,299 people who pledged to visit Iceland are still waiting for the day when we send them all a message inviting them to go whale watching in Husavik from a hot-tub overlooking an arctic bay glittering in the midnight sun.  That day won’t come until Iceland gives up whaling for the anachronism it is.

I wish they’d hurry up.  I want to show my son a blue whale in the wild.

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Be Lazy

It’s not every day you hear an Executive Director instruct his staff to “Be Lazy.” And when it’s the head of an environmental charity run on public donations, it’s downright shocking, right?

Nah. This was a point that our ED was making about public campaigning, or Mass Networking as we call it within the secret mountain laboratory at Greenpeace International. “Design campaigns that let your supporters do the work” was his baseline message.

And for an understaffed Chief Web Editor, it’s pretty good advice. Here’s an example.
I was doing my morning trawl of “greenmyapple”* tagged material. That would be blogs, creative jams, and ideas for our campaign to drive Apple toward better environmental policies.

We launched the campaign before we had everything we wanted ready, and one of the items we hadn’t created yet was a set of banners for users to download and link to the site.
So I was pleased to come across this banner created by Andrea Pergola:

Pergola Banner

Cool: Job done! I tagged it “greenmyapple” with del.icio.us so it would appear on the iBuzz page RSS Feed.

I popped into the backend of the Green My Apple site to check out what ideas people were submitting, and there was a request for a small sidebar banner for the campaign. Hey, perfect — somebody else had already done the job, and I could answer this email with a link.
But then came the best bit. When I looked at the email adress of the requestor, I saw it was Andrea! He’d made the ask, and then got the spirit of the campaign, and made it himself.

I like working with a team. I REALLY like working with a team which is tens of thousands strong and distributed all over the planet. Thanks Andrea!

*What’s that? Don’t know how to tag your blog, design or idea for Steve Jobs’ next Keynote address?

Easy: Just add this code anywhere on your page:

<a xhref=“http://technorati.com/tag/greenmyapple” mce_href=“http://technorati.com/tag/greenmyapple” rel=“tag”>greenmyapple</a>

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Green my Apple: the audience as campaigner

This bit of feedback from one of my personal heroes, Kathy Sierra, made my day:

Greenpeace takes a novel, inspiring approach to a campaign to make Apple ‘green’. Rather than attacking the company, it encourages Apple fans to get involved creatively as a way to “help” Apple design a “new, cool product.“
The first words on the main page of the campaign are, We love Apple.

(Kathy was a speaker at the SXSW conference last year, and much of what she had to say about creating passionate users has been gospel for me ever since. Her background may be the game industry, but she’s a great resource for anyone creating online communities or trying to assemble a global network with the modest ambition of saving the world.)
Some of what Kathy talks about went into the thinking about Green my Apple. Below is just some of the User Generated Content which should give you an idea of the passion we tapped into. I passed a few of these around to Greenpeace Senior Management at a recent meeting, and got the following feedback: “Our AUDIENCE made this stuff? It doesn’t suck!” Well, ok, this particular audience is Apple users, after all, but our Executive Director made the point that most of this is clearly professional work, and it’s a creative outpouring that puts to shame the argument that “We shouldn’t ask our audience for suggestions, because it will look like we’ve run out of ideas” held in some corners of the organization.

But turning the campaign over to the audience also invites contributions for stuff we CAN’T do, like this outrageous set of spoof diaries from Steve Jobs.

Happy clicking! Currently at the Green my Apple site, we’re only featuring a few of these contributions. I’ve been tagging contributions with “greenmyapple” using del.icio.us, which automatically pops them into the RSS feed here, but if anyone can think of a quicker way to automatically get this stuff featured, ideally with a thumbnail instead of a text link, be glad to hear about it. It’s coming in faster than we can process it!

Tom, the guy who made this all happen, put out an email out last week entitled “We are so slow!” and noted that while we had plans to produce banners, buttons, t-shirts, and chicklets, the audience had created them before we got around to it.  It goes to the heart of what somebody here said about creating campaigns that allow us to be LAZY: in the best ones, millions of supporters to all the work!  Here’s a taste:

http://www.flickr.com/photos/58448542@N00/sets/72157594324930063/
http://users.telenet.be/bostieknoft/applegreen.gif http://iblogrcomic.blogspot.com/2006/09/ohh-applewhy-do-you-stop-to-think.html http://server5.pictiger.com/img/607518/computers-and-electronic-gadgets/green-01.jpg http://img214.imageshack.us/img214/7308/ribagreenpeacetr7.jpg http://ser8.imgdump.net/images/10032006/s8_99c86a92d4c943a.jpg http://redhair.nl.nu/media/albums/userpics/iBio_redhair.jpg http://www.arnegellrich.de/Sinner.jpg http://homepage.mac.com/margarita.almada/comiclife/ http://www.comboutique.com/shop/homeboutique-8619–0-0–110907-0.html?lang=EN http://www.flickr.com/photo_zoom.gne?id=256232830&size=o http://users.skynet.be/bramdew/bramdew/greenapple.jpg http://users.skynet.be/bramdew/bramdew/applegreenfront.jpg http://www.greenapple.kit.net/camisetaimagem.gif http://idma.dyndns.org/~human/ http://i32.photobucket.com/albums/d31/tritonvolant/slogan1.jpg http://www.skwhat.hr/slike/apple.jpg http://web.mac.com/giogio4/iWeb/Sito/apple%20tee%20shirt.html

http://users.telenet.be/bostieknoft/applegreen.gif

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Unexpected Campaign Glitch #258: a YAHOO! account????

Helen PerivierLast week the Greenpeace Office in Amsterdam was in super high-gear. Aside from the launch of the Green my Apple campaign, we were running a rapid response blockade on the Probo Koala, the toxic death ship that poisoned 50,000 people in the Ivory Coast, killing eight.
We had tracked the ship after it left Ivory Coast, and it ended up in Estonia, within striking distance of the Arctic Sunrise. Ship’s schedules are planned a year in advance, usually, so diverting one of these big babies on short notice takes effort. and a huge degree of flexibility from the folks on board. The AS crew took the change in plans in stride, cranked up the banner factory for the new target, and headed for Paldinski while our political operatives worked with the government of the Ivory Coast to demand the ship be seized pending a full investigation.

I mean, seriously. The Probo Koala had simply sailed away from Africa and was free to roam the seas. Ship kills 8 people (4 of them children), poisons thousands more, and nobody even issues a ticket? Somebody ought to do something, right?

So where governments and international bodies fail to protect the global commons, that’s where Greenpeace steps in. Bruno Rebelle, our Program Director, knocked together a Rapid Response team with a single objective: don’t let that ship get away until somebody arrests it.

My desk was within earshot of campaigner Helen Perivier, who usually works out of Brussels but relocated to the situation room in Amsterdam for this effort.

Sitting where I do, next to our communications section, I see a fair amount of frenzy. At one point I saw Mike Townsley (media officer) Helen (campaigner) and Guido Verbist (Actions coördinator), having three separate conversations on their phones and talking to each other simultaneously while they all paced in different patterns across the carpet. That’s pretty normal.

But normal in the art of campaigning means rolling with the unexpected, and this one threw us an unusual turn.

At one point Helen was doing this incredible bi-lingual dance in English and in French between the Ivory Coast, Paris, and the folks up in Estonia.

The campaign had succeeded in alerting the Ivory Coast government to the location of the Probo Koala, opening a channel with officials in Estonia, and the official request that the ship be seized had been made.

But something went wrong. The officials in Estonia dismissed the official request. The reason: it purported to come from a minister in the Ivory Coast government, but had arrived in an email from a Yahoo! account.

But it’s true, gentle reader: the entire government of the Ivory Coast conducts their online correspondence entirely via Yahoo accounts. (And that’s progressive: other African governments use Hotmail!.)
Helen had to scramble to bridge the communication gap back to the Ivory Coast to ask them to send a fax. Preferably one with lots of official seals and stamps.

Now this is the kind of full-press heroism that only people who have been involved in a campaign effort know about: the tiniest of logistic details, the question of whether a minister in Estonia gets a fax or an email, becomes the laser-focus, high-energy make-or-break objective that determines whether a campaign succeeds for fails. And it was only one of a dozen items that the team had to juggle. I left the office that night around 8pm. Helen was there at her desk, on the phone. I got in next morning at 8:30 am. Helen was there at her desk, on the phone.

But she had to be. Unless you’ve got dogged, determined, bull-headed people like Helen who work insane hours and won’t take failure as an option on a team like this, the efforts of dozens of people and an entire ship can go to waste.

Helen used to canvass for Greenpeace back in the Boston office in the early 80s. Twenty years later, she’s still at it. Dogged. Determined. Bull-headed. One of the unsung heroes.

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